Post-breach, organizations must have a full grasp on what happened - and convey that message consistently. Too often, that's not the case, says attorney Ronald Raether. What steps must organizations take?
What's the best strategy for communications after a data breach, like the one suffered by Global Payments Inc.? Bob Carr, CEO of Heartland Payment Systems, discusses what to say in the weeks following a breach.
To respond to a security incident, an organization must first be aware of it. But too many intrusions go undetected, says Rob Lee of SANS Institute. That's the first problem that needs to be addressed.